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"Listening to Another Voice: Assessing the Work Environment"
Author: Long, Laura
Published In: Facilities Manager
Date: March/April 2000

Discusses the need to know how employees feel about working in your facilities organization.  Describes a work environment survey provided by APPA and developed by The IBM Consulting Group in conjunction with the University of California, which can be modiefied to meet unique circumstances.  Survey covers demographic information and twelve subjects, including communication, decision making, and performance evaluations.

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