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"Ensuring Accountability with APPA's Strategic Assessment Model"
Author: Kinnaman, Maggie
Published In: Facilities Manager
Date: November/December 1999

Discusses evolution of APPA's Strategic Assessment Model (SAM) and how it can be used to help facilities managers communicate effectively with campus stakeholders by providing comparative data on organizational effectiveness.  Describes SAM Task Force activities and goals and provides program overview.

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