"The ESP Module for Learning: An Assessment Process to Deliver Supervisor Training"
Author: Bardouille, J.A., and Leslie H. Smith
Published In: Facilities Manager
Date: May/June 1999
Discusses the ESP (Education, Skills, Performance) Model for Learning developed by authors for the Plant Academy, the organization learning center in the Plant Operations Division at the University of Michigan. Based on the concept that training must tie to the performance goals of the work unit. Includes program curriculum and supervisor competency assessment process.
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