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"Diversity Training: Does It Make a Positive Impact?"
Author: Deardorff, Karen Sickels, and Marjorie Heyman
Published In: Facilities Manager
Date: May/June 1999

Case study of diversity program instituted at Ohio University for the entire Facilities Management staff.  Provides an overview of diversity training; decision to have mixed classes of supervisors, trade and clerical employees, and upper management; diversity workshop modules, training benefits and pitfalls; and advice on creating a successful program.  Includes video and exercise resources to include in workshops

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