"Learning from the Japanese Model"
Author: Shaw, Kenneth A.
Published In: Facilities Manager
Date: Winter 1987
Comments taken from author's keynote address at APPA's August 1987 Institute for Facilities Management. Discusses Japanese model of cooperation, group orientation, quality of product and service, job security, maintaining competitiveness, development of corporate culture.
For a downloadable PDF of this article please search the APPA archives
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