"Focusing on BOK Part 2: Operations and Maintenance "
Author: Reynolds, Gary L.
Published In: Facilities Manager
Date: September/October 2010
There are exciting and new changes to APPA’s primary source of information, the “handbook” or “manual.” Perhaps the most significant change is the change of the title from Facilities Management: A Manual for Plant Administration to APPA’s Body of Knowledge, or BOK. While this may seem to be a minor change, it is in reality a significant statement about the content and relevance of the information it brings to APPA’s membership. Knowledge Builders column.
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