"Professional Development Through APPA's Facilities Management Evaluation Program "
Author: Medlin, E. Lander
Published In: Facilities Manager
Date: March/April 2010
If organizations are to continuously improve over time, they need a set of criteria established by a third-party organization, set as a professional guideline or standard for excellence. The facilities management profession has become more complex than ever before and the challenges of meeting—better yet, exceeding—customer demands 24/7 seem daunting at times. Executive Summary column.