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"Professional Development Through APPA's Facilities Management Evaluation Program "
Author: Medlin, E. Lander
Published In: Facilities Manager
Date: March/April 2010

If organizations are to continuously improve over time, they need a set of criteria established by a third-party organization, set as a professional guideline or standard for excellence. The facilities management profession has become more complex than ever before and the challenges of meeting—better yet, exceeding—customer demands 24/7 seem daunting at times.  Executive Summary column.

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