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"The “Inner Game” of Facilities Management: Dealing with Stressors that Inhibit Performance"
Author: Whitefield, Joe
Published In: Facilities Manager
Date: January/February 2013

Methods of coping with the mental stressors that make situations worse. How the act of making judgments (negative or positive) subconsciously creates pressure that, very often, makes things worse. Coin Toss column.

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