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"Utah State University"
Author: Campbell, Eileen
Published In: Facilities Manager
Date: September/October 2007

Report on activities of Utah State University, a recipient of APPA's 2007 Award for Excellence. Describes the four departments of the Facilities Organization: facilities operations/maintenance, planning, design and construction, and business services.  Discusses how the Facilities Organization's longstanding mission and core values are integrated into decision making and employee orientation. Describes customer service process (including satisfactory work order fulfillment and customer surveys), annual strategic plan, and safety incentive program. Includes photo of staff receiving their Award for Excellence at the APPA 2007 meeting in Baltimore, Maryland in July.

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