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"Standardizing Facility Cleaning and Maintenance"
Author: Wagner, Daniel S.
Published In: Facilities Manager
Date: May/June 2007

Code Talkers column. Describes the ISSA Cleaning Industry Management Standard, a management framework designed to assist cleaning departments in developing and maintaining effective and efficient operations, as well as to help qualify contract service providers.  Reports that the standard is divided into five key sections: quality systems, service delivery, human resources, management commitment, and safety, health & environmental stewardship. Includes a sidebar on becoming CIMS certified, a process which will be available to all organizations in October 2007.

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