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"Who's on First? What's on Second?"
Author: Armstrong, Agatha, and Ronald N. Smith
Published In: Facilities Manager
Date: November/December 2002

In some ways, a facilities maintenance department is analogous to a baseball team, where all the players know each other's locations, strengths, and weaknesses, and teamwork is paramount.  To make a facilities maintenance team more like a baseball team requires information, education, and access to resources.  Discusses how APPA resources can meet these needs.

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