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APPA Library

"People Before Buildings"
Author: Harrod, John P. Jr., and Sarah Bieck
Published In: Facilities Manager
Date: March/April 2002

Focuses on what effective leaders can do to foster satisfied employees and a progressive work environment.  Covers checklist for effective leaders, Maslow's Hierarchy of Needs, Herzberg's Hygiene-Motivator Theory, and how employees' needs and wants differ by generation.



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