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"UVA's Reflections on Twenty Years at the APPA Institute"
Author: Klingel, Jay, and Betty Wooding
Published In: Facilities Manager
Date: September/October 2001

Facilities management, especially in higher education,  is no longer the basic "physical plant" operation of the 1980s but has changed to reflect the progressive and sophisticated arena it serves.  Discusses staff training program implemented at the University of Virginia and how it is complemented by APPA's Insitute for Facilities Management.  Discusses how the institute has changed, the correlation between professional development and retention,  and its impact on employees.  Includes charts documenting staff development and retention.



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