APPA Library

"Using APPA's Tools to Assess Your Organization's Performance"
Author: Christenson, James E.
Published In: Facilities Manager
Date: May/June 2002

A roundup of APPA resources designed to help an organization improve its effectiveness and customer service. Programs discussed include the Strategic Assessment Model (SAM), Facilities Management Evaluation Program (FMEP), and the Award for Excellence in Facilities Management (AFE).

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