"Benchmarking with APPA's Strategic Assessment Model"
Author: Kinnaman, Margaret P.
Published In: Facilities Manager
Date: January 1996
APPA's Strategic Assessment Model enables facilites managers to track organizatinal performance along a continuum of key performance indicators, all graphically represented on one page and to make comparisons to the performance of peers. Discusses the genesis of SAM, its development, components, future efforts, and needed input from APPA members. Figures include core benchmarks, financial benchmarks, levels of effectiveness, and SAM Beta Survey Data.
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