APPA Library

"Quality Service Through Employee-Defined Performance Management"
Author: Davis, Laura J. and Michael L. Hagler
Published In: Facilities Manager
Date: Summer 1994

Describes the development of a new performance management system in the facilities management organization at The Johns Hopkins University Applied Physics Laboratory which replaced the laboratory's generic performance appraisal.  Employees helped define the work activities and determine how performance was assessed. Discusses background, development, implmentation, training, analyzing ratings, and salary calculations based on ratings.  Provides employee-developed appraisal form for skilled trades

For a downloadable PDF of this article please search the APPA archives

Share this page. You can e-mail this description and a link to this page to any valid e-mail address.

Return to Search Page