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"Performance Indicators in Facilities Management"
Author: Humble, William J.
Published In: Facilities Manager
Date: Spring 1991

Discusses use of performance indicators in Australia, motivated by the creation of a Unified National System of higher education by the federal labor government of Australia.  Defines performance indicators and details their characteristics, use, and development.  Includes charts on typical performance indicators, categories of performance indicators, maintenance management hierarchy and performance indictor categories, and levels of performance indicators. 

For a downloadable PDF of this article please search the APPA archives

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