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APPA Library

"Executive Summary"
Author: Qayoumi, Mohammad H.
Published In: Benchmarking and Organizational Change
Date: 2000

To meet challenges of containing costs and increasing productivity, higher educaiton institutions must use technology to implement effective business practices and embrace continuous improvement.  Benchmarking continuously measures and compares an organization's performance with industry leaders or world-class organizations.  Provides overview of benchmarking and its benefits.



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