"Chapter 7: Training and Development"
Author: Hug, Jack
Published In: Facilities Management: A Manual for Plant Administration, second edition
As a form of continuing education in the physical plant department, training and development activities are fueled by changing technologies, individual desires for self-improvement, and an ever widening gap between existing skills and knowledge and the required performance. Covers manager's responsibility, needs analysis, training groups, and planning and implementing a comprehensive program. Figures include employee development policy and needs assessment form.
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