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"Part 4: Operations Management. Chapter 13: Telephone Systems"
Author: Burton, Coleman H.
Published In: Facilities Management: A Manual for Plant Administration, first edition
Date: 1984

Discusses the types of telephone systems found on most campuses--which are usually provided by the regulated local telephone operating company--and the four major components of an owned telephone system (the switch, outside plant, inside wiring, and terminal equipment).  Describes single line, key telephone, Centrex, and dedicated telephone switch systems. 

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