"Chapter 32: Custodial Services"
Author: Campbell, J. Kirk
Published In: Facilities Management: A Manual for Plant Administration, third edition
Date: 1997
While operations vary from institution to institution, the primary function of custodial services is the internal appearance of the campus. Multiplicity of services adds to the complexity of staffing to meet various needs while being at the forefront of customer service and contact. Examines custodial audit, staffing custodial work, custodial organization, management and supervision, operational practices, training, scheduling and shift alterations, recycling, and equipment, supplies, and materials. Figures cover weighting factors for appearance items and staffing service levels.
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