"Part 1: Personnel Services. Chapter 6: Principles of Motivation and Leadership"
Author: Martin, Desmond A.
Published In: Facilities Management: A Manual for Plant Administration, first edition
Date: 1984
Applying sound leadership and motivational techniques can substantially improve the performance of any organization. Covers understanding people, key factors that determine employee behavior (culture, perception, status), specific steps in the motivation process, understanding the managerial function, attaining mutal agreement on job expectations, understanding employee needs, managing wages and salaries, leadership style, and organizational climate.
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