APPA Library

"Chapter 30: Facilities Maintenance and Operations"
Author: Swistock, J. Richard
Published In: Facilities Management: A Manual for Plant Administration, third edition
Date: 1997

Facilities maintenance and operations are facing the same forces reshaping higher education: changing demographics, demand for accountability, and competition for resources, talent, and students. Covers how to meet these challenges and the changing role for the facilities operation. Topics include facilities' relationship to institutional mission, customer service and communication, organizational concepts and needs, organizational forms, material management, industrial engineering and work control, contractual services, and contruction and renovations management.

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