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APPA Library

"Chapter 21: Work Management Systems"
Author: Klingel, Jay W.
Published In: Facilities Management: A Manual for Plant Administration, third edition
Date: 1997

Work management in facilities management is the organizational component responsible for oversight of the established systems for managing and controlling the flow of activities.  Examines fundamental components for efficient work management programs, including work control, work order systems, financial systems, customer relations, computerization, preventive maintenance, service contracting, and a variety of maintenance programs, within the framework of an institutional mission.  Includes examples of work order forms, schedules, reports, equipment records, and budgets.



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