APPA Library

"Your APPA Membership: Serving to Amplify the Voices of Those We Serve"
Author: Christopher C. McConnell, MS, PMP
Date: May/June 2023

This article reflects on the important role facilities leaders play in communication, specifically how we amplify the voices of the communities we serve and how that directly translates to APPA’s membership. This column highlights the following areas for consideration: Engagement, meeting people where they are, listening, and action.

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https://www.appa.org/facilities-manager/your-appa-membership-serving-to-amplify-the-voices-of-those-we-serve/

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