APPA Library

"All Duties as Assigned: A New Years Motto for 2023"
Author: Raj Shah, PE, MBA, CHC, BSME, CHFM, FASH
Published In: Facilities Manager
Date: January/February 2023

The biggest challenge during COVID was to keep the business running while accommodating employees’ personal and family issues. So, scheduling employees and managing their COVID-related issues and concerns became a leadership challenge. And one of the biggest challenges for the leadership was keeping people together as a team and keeping them productive. The large-scale remote working was a great idea to keep support staff performing from their own comfort zone, but high-quality leadership was tested by Human Resources (H.R.) issues and employee relations.

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