APPA Library

"Chapter 6: Evaluating Facilities Organizations"
Author: Vacha, Thomas F.
Published In: Facilities Management: A Manual for Plant Administration, third edition
Date: 1997

Suggests ways to organize facilities activities within a framework to facilitate internal review and to provide for comparison with peer institutions. Outlines and describes framework for self-evaluation, covering purpose and goals; organization and resources; policies, procedures, and processes; personnel training and development; fiscal planning and management; campus condition and appearance; communications and quality of relationships; and campus planning. Describes benchmarking, APPA's Facilities Management Evaluation Program, the Awards for Excellence in Facilities Management Program, and the Malcolm Baldrige Award Program, as well as other awards programs.

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