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"Chapter 10: Staff Development, Hiring, and Training"
Author: Stead, Judy A., and Paul Courtney
Published In: Maintenance Staffing Guidelines for Educational Facilities
Date: 2002

Creating standard operating procedures allows an operation to run more smoothly by providing consistent, detailed information on how the department handles particular situations.  Describes hiring manual, standard operating procedures manual,  and training program. Tables include campus hiring procedures, trait evaluations, new employees welcome letter, and orientation checklist.

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