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APPA Library

"Chapter 5: Levels of Maintenance"
Author: Ness, Eric R.
Published In: Maintenance Staffing Guidelines for Educational Facilities
Date: 2002

Common characteristics can be used to describe the level of maintenance on campus, to monitor goals toward improving maintenance, and to make financial decisions.  Assembles 11 characteristics into a Maintenance Level Matrix that allows for comparisons between each of the levels as well as across the characteristics.  Describes each of the five levels (showpiece facility, comprehensive stewardship, managed care, reactive management, crisis response) and their characteristics.

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