"Designing the Successful Grounds Organization"
Author: Gratto, Fred,
Published In: Facilities Manager
Date: July-August 2011
The most important component of any service organization is people. This is especially true of grounds management, because effective maintenance is dependent on good supervision and knowledgeable people. The grounds management function, therefore, must have personnel who are competent and committed. They must fully understand the scope of their duties and responsibilities and know the mission of the entire organization. People can do things better when they have opportunities to do the many different and important tasks necessary to maintain campus grounds. Genuine cooperation results when supervisors encourage employees to identify and solve problems. Supervision through cooperation and empowerment requires a fair exchange of responsibilities and benefits so that all can share the fruits of sustained efforts. There are several ways to organize departments, but three are mostly commonly used. In this article, the author discusses these three strategies for successful grounds organization: (1) zone maintenance; (2) broadcast maintenance; and (3) a combined approach.
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