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"Chapter 1: The Project History"
Published In: Custodial Staffing Guidelines for Educational Facilities, first edition
Date: 1992

Provides history of this custodial staffing study, which began in 1986 when every major association and industry consultant was asked to provide consistent custodial staffing guidelines.  From an ad hoc committee formed after the 1986 Midwest Association of Physical Plant Administrators came Operations and Advisory committees with the goals of developing guidelines and providing campus customers with expectations against which to measure service.  Discusses actions taken to meet these goals.

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