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"Chapter 7: Who Pays for the Architect's Mistakes?"
Author: Guckert, Donald J., P.E., and Jeri Ripley King
Published In: Stewardship & Accountability in Campus Planning, Design & Construction
Date: 2006

Facilities managers charged with the management of design and construction projects must work with architects and engineers and take time at the onset of their services to explain to customers that errors and omissions are an inevitable part of any creative endeavor. This effort provides an opportunity to align the expectations of the customer and the A&E firm, gives the project team some options for managing personal risks, and defines how architects and engineers can meet or exceed those expectations in order to have a satisfied customer and a successful project outcome.  Reviews the legal implications of "ordinary skill and ability," the standard of care concept, differences between errors and omissions, importance of communication, and the risk management options of professional liability insurance, third-party review, design-build approach, and modified contract language.

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