"Chapter 4: Organization"
Author: Ahoy, Christopher K.
Published In: Leadership in Educational Facilities Administration
Before an organization can define itself, facilities management leadership must develop the organization's values, mission, and vision through a strategic framework methodology. Defines VMV--values, mission, vision--and strategy, which combines goals, objectives, and actions. Covers core competencies, credibility, collaboration, communication, consistency, commitment, creativity, competitiveness, and customer focus and satisfaction. Examines principles and characteristics of organization. Relates information to his experiences at Iowa State University and includes answers to frequently asked questions about their facilities management organization and processes. Includes diagrams.
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