APPA Library

"Biting the Training Bullet: Why You Should and How"
Author: Kent, Gary R.
Published In: Proceedings of the 1990 Educational Conference
Date: 1990

Presentation at APPA's 77th Annual Meeting in Ottawa, Canada. Describes why and how to establish a training program at a physical plant department, drawing from his experience at Indiana University's Bloomington campus. Covers implementation of IUB's training program, including establishing a training and communications office, hiring a full-time training coordinator, and developing training for all positions. Discusses the training format and management's role in supporting and directing training activities.

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