"Understanding Cross-Cultural Issues in the Workplace"
Author: Jenkins, Ann M.
Published In: Proceedings of the 1992 Educational Conference
Presentation at APPA's 79th Annual Meeting in Indianapolis, Indiana. Explores current awareness of and attitudes related to minority populations and suggests these may not be sufficient. Discusses the differences in values and psychological make-up in order to understand how to effectively use these in the workplace. Covers prejudices; presents the Racial/Cultural Identity Development Model, composed of 5 stages that oppressed people experience as they struggle to understand themselves in terms of their own culture, the dominant culture, and the oppressive relationship between the two; and discusses ethnical traits. Includes references and glossary.
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