Join/Renew
Login/myAPPA
Bookstore
Search 
Translate "Total Quality Management, or Nirvana--Are We There Yet?"
Author: Reynolds, Gary L.
Published In: Proceedings of the 1992 Educational Conference
Date: 1992
Presentation at APPA's 79th Annual Meeting in Indianapolis, Indiana. Emphasizes that clarifying the fundamental principles of Total Quality Management can help facilities managers develop a site specific variation of TQM for their institution. Discusses definitions of quality, forces for change, fundamental underlying TQM principles, and the importance of continuous improvement. Footnotes provide references and resources.
Share this page. You can e-mail this description and a link to this page to any valid e-mail address.
