"Focus on Teamwork"
Author: Cooper, Judith A., and A. Michelle Smith
Published In: Proceedings of the 1993 Educational Conference
Presentation at APPA's 80th Annual Meeting in St. Louis, Missouri. Discusses efforts by the Smithsonian Institution's Office of Plant Services to improve quality, customer service, productivity, teamwork, supervision, and management. Describes process of producing videotape used to introduce new employees to the department, importance of building teams in harnessing group's energies and talents for specific projects such as the videotape production, and the components and development of successful teams.
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