"Multi-Skill: Key to a Successful Maintenance Program"
Author: Vespi, James R., and Lisa M. Sasser
Published In: Proceedings of the 1996 Educational Conference
Presented at APPA's 83rd Annual Meeting in Salt Lake City, Utah. Outlines the organizational conditions where multi-skill maintenance may be an appropriate strategy for improved performance and charts the development of a multi-skill training program at North Carolina State University. Discusses technology and the workforce, multi-skill maintenance program prerequisites, and implementation and results of NC State's program.
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