"Practical Employee Recognition Promotes Greater Productivity and Achievement"
Author: Greenawalt, Joseph E.
Published In: Proceedings of the 1995 Educational Conference
Presentation at APPA's 82nd Annual Meeting in Philadelphia, Pennsylvania. Discusses how Texas Christian University uses recognition and feedback to help general staff employees build their performance and help supervisors achieve continous improvements in productivity, reliability, quality, and worker/customer attitudes. Discusses testing for negativity in organizational culture, ABC Behavioral Model, observing and evaluating performances, guides for action and corresponding impact statement, recognition policy, perfermance feedback policy, and employee recognition results. Includes endnotes and worksheets.
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