"Physical Plant: Competing in the 21st Century"
Author: Carter, R.J.
Published In: Proceedings of the 1995 Educational Conference
Presentation at APPA's 82nd Annual Meeting in Philadelphia, Pennsylvania. Explores the concept of re-engineering and its application by McMaster University's Physical Plant Department. Covers re-engineering team and its activities, organizational changes, schedule, service teams, cultural change, accountability and reward system, training programs, committee structures and communication systems, funding, and visioning and strategic planning.
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