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"Where the Rubber Meets the Road: Performance Improvement"
Author: Sippial Sr., Charles A.
Published In: Proceedings of the 1999 Educational Conference
Date: 1999

Presentation at APPA's 86th Annual Meeting in Cincinnati, Ohio.  Discusses Texas A&M University's Physical Plant Management approach to performance improvement, which employs the management tools of positive performance management policy, performance evaluation--goal setting, and feedback from employees on supervisor's performance. 



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