"APPA's Basic Tools for Facilities Supervisors--Here's How It Works!"
Author: Wormwood, Brian H.
Published In: Proceedings of the 1999 Educational Conference
Presentation at APPA's 86th Annual Meeting in Cincinnati, Ohio. Reviews the Basic Tools for Facilities Supervisors course developed by APPA and Ogden Services, Inc. Program includes instructor's manual, participant workbooks, and videos. Presentation includes a brief description of each module and insights from participants. Modules cover changing job of supervision, building effective internal and external relationships, getting to know your employees, basic labor relations, goal setting, communications, and situational leadership.
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