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APPA Library

"Changing the Corporate Culture"
Author: Tam, William
Published In: Proceedings of the 1999 Educational Conference
Date: 1999

Presentation at APPA's 86th Annual Meeting in Cincinnati, Ohio.  Discusses the concept of culture and defines corporate culture as the glue that holds the workforce or an organization together. Describes four categories of cororate culture, changing corporate culture when it no longr facilitate's an organization's strategic goals, corporate culture and its development at St. Mary's University, creating the St. Mary's University physical plant department's culture Of "customer service--with tender loving care," and cultural values, vision, and mission.  Includes references.



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