"Performance Dividends: How a Performance Rewards Program Is Paying Off for a University Hospital"
Author: Emery, Maureen
Published In: Proceedings of the 1998 Educational Conference
Presentation at APPA's 85th Annual Meeting in San Jose, California. Describes the University of Texas M.D. Anderson Cancer Center Division of Facilities Management Pay for Performance Program. Discusses how it rewards employee performance for meeting predefined quantifiable performance standards. Covers how the monetary and nonmonetary awards motivate employees to achieve individual, team, and department performance levels strategically important to the institution's mission and vision. Includes development of the program, performance measurements and standards, monitoring and reporting data, rewards program, lessons learned, and program's current status. Includes figures.
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