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Translate "Downsizing, Rightsizing, Capsizing--The Outsourcing Saga"
Author: Dalebozik, Roy M.
Published In: Proceedings of the 1998 Educational Conference
Date: 1998
Presentation at APPA's 85th Annual Meeting in San Jose, California. Draws on the experiences of McGill University and other institutions to highlight the concerns and benefits of outsourcing. Presents a model for a structured approach to evaluating outsourcing which supports "change management." Discusses an environmental scan of core competencies related to available internal versus external expertise which can form a framework for selection of outsourcing potential. Highlights the need to establish quantitative and qualitative performance measures. Presents criteria for partner/contractor selection and the processes of recent selections in universities. Includes brief bibliography and legal issues related to outsourcing.
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