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"Building a Foundation for Excellence"
Author: Hill, Aimee L.
Published In: Tapping Potential: Issues in Human Resource Management
Date: 1991

Reviews her training and development work for the Smithsonian Institution's Facilities Services Group.  Discusses work of the human resources steering group to improve communication, promote cooperation, and initiate employee development.  Topics include individual development plans, training, and total quality management.



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