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APPA Library

"Quality Circles in Physical Plants"
Author: Merrill, Shelley K.
Published In: Personnel Management and Development [Critical Issues in Facilities Management #3]
Date: 1988

Discusses the potential of quality circles (QCs) for human resources management.  Describes QCs at a group of 7 to 10 employees from the same or related work areas who meet on a regular basis to identify, analyze, and solve problems in their area.  Discusses the popularity of QCs, their use in Iowa State University's physical plant department, and how to implement a successful QC program.

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