"Managing at the Small College: Being Greater with Fewer"
Author: Jenkins, Charles W.
Published In: Management Basics [Critical Issues in Facilities Management #5]
Details some of the ways the physical plant department operates at St. Mary's University, noting that these are methods used to stretch resources and "work smarter, no harder." Covers background, organizating customers, work,and employees; how the department has computerized their systems; preventive and deferred maintenance; and customer and employee relations. Includes figures detailing service requests and deferred maintenance plan.
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