"Managing for Excellence: A Model for Physical Plant Administrators"
Author: Forbes, Phyllis Rossiter
Published In: Management Basics [Critical Issues in Facilities Management #5]
Outlines a model for managing physical plant operations that will produce excellence and focus attention on strategic planning. Covers Jerry Harvey's management theories, Rosabeth Moss Kanter's Rules for Stifling Innovation, Peters and Waterman's eight attributes of innovative compannies, and Bradford and Cohen's leadership model and relates these to managing the physical plant department.
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