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APPA Library

"Developing Positive Visibility"
Author: Hutson, Robert E.
Published In: Management Basics [Critical Issues in Facilities Management #5]
Date: 1990

Discusses how to create positive visibility for the physical plant department so that its function and role are viewed in a positive way.  Compares customer perception and opinion to physical plant efforts.  Discusses the need for marketing and sales within the physical plant department to create recognition of services and appreciation of ongoing tasks and and offers strategies for achieving positive visibility.

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